Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks out of date, or have a suggestion for a casino we should cover, this page explains how to reach the team behind Online Casino Canada and what happens after you do.
How to Contact Us
Email is the most direct way to reach us. Every message is read by a real person, and we aim to reply within two working days. Send your enquiry to [email protected].
To help us get back to you faster, please give a brief description of your query in the subject line and include any relevant details — the page or casino you are writing about, for example. The more context you provide upfront, the quicker we can route your message to the right person.
What You Can Write to Us About
We receive messages on a wide range of topics. Here are the most common, along with what to include:
- Content questions — If something in our casino reviews or guides is unclear, or you want to know how we reached a particular verdict, ask us. We are happy to explain our reasoning.
- Corrections and accuracy concerns — Our reviews cover bonus terms, payment methods, licensing and more. If you spot a figure that looks wrong or a detail that has changed, let us know the page, the claim and what you believe is accurate. We take factual accuracy seriously and will investigate promptly.
- Suggestions for new coverage — Thinking of a new Canadian online casino that deserves a closer look, or a topic our guides do not yet address? We welcome reader input when planning future content.
- Partnership and commercial enquiries — If you represent a brand or operator and want to explore how we might work together, please introduce yourself, describe the nature of your proposal and note that any commercial relationship does not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention this in your message and we will point you towards the appropriate support resources available to Canadian players.
- Technical issues — Broken links, pages that will not load, or anything else that looks like a site problem — please describe what you saw and which page you were on.
What to Expect After You Write to Us
We do not use automated responses as a substitute for a genuine reply. When your email arrives, a member of the team reads it and follows up personally. Our target turnaround is two working days. During particularly busy periods that may stretch a little, but we will always get back to you.
If your message concerns a factual correction, we will review the relevant page against our sources and update it where needed. We will let you know the outcome either way.
About Our Editorial Standards
Online Casino Canada researches and reviews online casinos available to Canadian players across all provinces. Our assessments cover bonus offers and their conditions, the range of games on offer, payment methods accepted in CAD, licensing and security, and the overall experience for players based in Canada.
Our rankings are based on research and editorial judgement. Casinos do not pay to appear higher on our lists, and commercial arrangements — where they exist — are disclosed clearly alongside the content they relate to. If you believe we have applied those standards inconsistently, we want to hear about it.
Reader feedback is one of the ways we keep our content accurate and useful. If something published on this site has affected your decision-making — for better or worse — that is exactly the kind of response we value receiving.
A Word on Responsible Gambling in Canada
Online gambling is legal and regulated differently across Canadian provinces. If you have concerns about your own play or that of someone you know, we encourage you to reach out to a dedicated support service. Mentioning this in your message to us means we can include the most relevant resources in our reply.
Thank you for visiting this page. We look forward to hearing from you.